Privacy Policy


Effective Date: May 1, 2020

This Privacy Policy shows you how www.nicolaromme.com is committed to data protection and the rights of clients and business contacts (“data subjects”) in respect of their personal data under EU Regulation 2016/679 General Data Protection Regulation (“GDPR”).

Success Without Anxiety, (“Nicola Romme.com,” “I”, “We,” “Us,” “Our”) is committed to protecting the personal information you share and/or store with us. This Privacy Policy applies to transactions and activities and data gathered through the nicolaromme.com Website, the Success Without Anxiety- program and interaction you may have with it’s related Social Media accounts. In this Privacy Policy, you will find detailed information on when and why we collect your personal information, how we use it, and how your personal data is secure.  Please review this Privacy Policy periodically as We may revise it without notice. At www.nicolaromme.com, I am committed to maintaining your trust and confidence when visiting my website, using our products, services and being subscribed to my mailing list. 

Generally, We may collect and use personal information for the following purposes, including, but not limited to: billing, product and service fulfillment, understanding customer needs, providing a better website, improving products and services, and communicating with customers and potential customers regarding our services.

The GDPR defines “personal data” as any information relating to an identified or identifiable natural person (a “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

PERSONALLY IDENTIFIABLE INFORMATION THAT YOU PROVIDE TO US

We do not collect personally identifiable information e.g., name, e-mail address, contact or similar information unless you choose to provide it to us. If You voluntarily provide Us with personal information, for example by sending an e-mail or by filling out a form and submitting it through Our Website, We may use that information only to respond to your message and to help us provide You with the information or services that You request.

ACCOUNT REGISTRATION INFORMATION

In some instances, use of the nicolaromme.com Website and Services may require that You disclose certain personal information for identification, including a unique email address and demographic information (including, for example, ZIP code, country, telephone number,  company name) to register.

BILLING AND CREDIT CARD INFORMATION

Our Services comprise, generally, transformative coaching programs. To enable payment, We collect and store name, address, telephone number, email address, and other billing information.  Third parties facilitate completion of the purchase transaction, such as by fulfilling orders and processing credit card, Ideal, Bank transfer, SOFORT Banking, Bancontact, and other type of payments. 

We have no control over and are not responsible for, third parties’ collection, use, and disclosure of your personal information.

We will not disclose your billing and/or credit card information unless required by law or a court order, or unless disclosure is required to address and issue implicated by the financial transaction. 

HOW THIS INFORMATION IS USED

The information We collect can be used for a variety of purposes, such as:

  • to enable Your use of Our Services and fulfill Your requests for certain features, such as enabling You to participate in and renew paid services, polls, and message boards
  • performing statistical, demographic and marketing analyses of users of Our Services to improve our relationship with our customers;

DIRECT COMMUNICATION

An important aspect of Our Services includes direct communication with Our customers. As a result, We will periodically send You communications to Your email, PM ( Facebook), LinkedIn messages or via cell phone, or any other delivery method regarding the services you may have purchased through this Website. We may also send you information about service updates, new features, or information We believe You may find interesting. We may send you information regarding other products and services We offer.

NON-PERSONAL INFORMATION COLLECTED THROUGH TECHNOLOGY AND THIRD-PARTIES

During Your visit as You browse through the website, read pages, or download information, We may automatically collect and store the following anonymous information about Your visit:

  • the date and time You access our site;
  • the pages You visit on our site;
  • if You navigate to our site by clicking a link, the location of that link;
  • the technical capabilities of the computer you use to access our site;
  • the internet service provider You use to connect to our site (for example “companyX.com” if You have a commercial internet account, or “universityX.edu” if You connect from a university); and
  • the IP address (a number automatically assigned to Your computer whenever You are surfing the internet) from which You access our site.

We use this information, in the aggregate, to make our website more useful to visitors — to learn about the number of visitors to our site and the types of technology used, to detect operational problems, and to improve the website’s overall security.

COOKIES

Our websites use cookies to collect information.  This includes information about browsing and purchasing behaviour by people who access our websites.  This includes information about pages viewed, products purchased and the customer journey around our websites. You can accept or refuse the use of cookies when using the website.

HOW WE USE YOUR DATA 

When someone visits www.nicolaromme.com we use third-party services, Google Analytics (view their Privacy Policy here), ActiveCampaign (view their Privacy Policy here), Facebook Pixel (view their Privacy Policy here) to collect standard internet log information and details of our behavior patterns to improve your experience of the website and to find out the number of visitors to the various parts of the site to enhance the experience of the website for you. We also use personal data to create customized Facebook advertising campaigns to show you our latest content and special offers. This information is only processed in a way that does not give away identities.

Our products and services may use social media features provided by third parties, such as the Facebook Like button. These features may collect your IP address, which page you are visiting on our websites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.

We may transmit non-personally identifiable website usage information to third parties in order to show you advertising for nicolaromme.com or Success WIthout Anxiety when you visit other sites.

ANALYTICS, LOG FILES AND READING HISTORY

We may gather certain information automatically and store it in log files. This information may include IP addresses, browser type, operating system and other usage information about the use of Our Services, including a history of our pages You view.

We may combine this automatically collected log information with other information We collect about You. We do this to improve services we offer You, including customized recommendations, advertising, to improve marketing, and to track access and use of Our Services across the devices that You may use to access Our Services. In the future we may hire third parties to provide us information, reports and analysis about the usage, browsing patterns of our users. They may independently record the type of device and operating system You are using, general location information, as well as events that occur on Our Website, such as how often you use Our Website.

 

Your email address is safe with us

We will not sell, rent, swap or authorize any third party to use your email address

 

DISCLOSURE BY NECESSITY

We may in rare cases access, preserve, and/or disclose personal information as required by law, for example, to comply with a court order or subpoena or we have a good faith belief that such action is necessary to

  • comply with the law or with legal process;
  • protect and defend our rights and property;
  • protect against misuse or unauthorized use of Our Services; or
  • protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).

Your information may be stored and processed in any country in which we maintain facilities or conduct operations. By using our Website, your personal information may be transferred outside of your country of use and/or residence.

When your account becomes inactive, your information may remain in our computers, electronic databases, and archives, and may not be reasonably capable of expungement.

CHILDREN’S GUIDELINES

We do not knowingly collect or store any personal information about children under the age of 13.

AMENDMENTS

This Privacy Policy may be amended by Us at any time and without notice, but only by amending this Policy as posted on this Website. Any amendments will become effective 30 days after being posted on the website unless circumstances require that a change be immediately implemented.

MAILING LIST

We use a third-party provider, ActiveCampaign, to deliver our newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Active Campaign’s Privacy Policy. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails.

LINKS TO OTHER WEBSITES

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third-party site or service used in connection with our products and services. The inclusion of a link does not imply endorsement of the linked site or service by us.

USES OF DATA IN AND OUTSIDE THE EU & DATA SECURITY

Success Without Anxiety ensures that your data is treated securely and confidentially.

Success Without Anxiety implements the necessary actions to protect the personal data it processes and rigorously selects its partners and providers who may be required to access your data. Your data is processed electronically and / or manually and in any event, so that their security, protection and confidentiality are ensured with regard to their level of sensitivity, via administrative, technical and physical measures to prevent loss, unauthorized theft, use, disclosure or modification.

Success Without Anxiety cannot be held responsible if the Customer transmits erroneous or false information.

CROSS-BORDER TRANSFER; GOVERNING LAW; JURISDICTION

The Services are controlled and operated by us from the Netherlands and are not intended to subject us to the laws or jurisdiction of any country, state or territory other than that of the Netherlands. Your personal information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using our services you understand that your information will be transferred to countries outside of your country of residence, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information. By using our services, including our website, you acknowledge and agree that (1) this Privacy Policy and any other agreement between you and us shall be governed in accordance with the European laws, notwithstanding any conflict-of-law provisions to the contrary; and (2) all disputes and claims relating to this Privacy Policy and any other agreement between you and us shall be litigated in the courts located in the Netherlands, and you expressly waive any objections to such jurisdiction and venue and irrevocably consent and submit to the personal and subject matter jurisdiction of such court in any action or proceeding.

ACCESS TO YOUR PERSONAL INFORMATION

At the bottom of every digital newsletter you receive from nicolaromme.com via Active Campaign, you can enter your email preferences via the link ‘unsubscribe’. In this way  you can always withdraw your consent.

You also have the right to ask Nicola Romme to provide you with access to your personal data and/or improve, supplement, remove or shield it, and/or limit it, and/or obtain your personal data in a structured, common and machine-readable form. A request for inspection and/or correction can be made via the contact form or in writing to
Success Without Anxiety
Nicola Romme
Klimopweg 2
1032 HZ Amsterdam
 the Netherlands

Insofar as stated on the processing of your personal data on the basis of a justified interest, you have the right to object to this processing. You can file an objection. Notify in writing to Success Without Anxiety,  Klimopweg 2, 1032 HZ Amsterdam, or  via the contact form. You also have the right to file a complaint with the Dutch Personal Data Authority.

MODIFICATION PRIVACY POLICY

We will occasionally update this Privacy Policy.

In the event of a modification of the Privacy Policy or a significant change concerning the way in which we use your Personal Data, we will modify this Privacy Policy as well as the date of entry into force of the Privacy Policy. We advise you to regularly consult this Privacy Policy to keep you informed of the way in which we use and protect your Personal Data.